It’s five times more expensive to acquire new clients than to retain current ones. For audit / assessment firms, that’s a costly problem to have. The good news is, even a small reduction in client churn can boost your bottom line. For professional services firms, top reasons for client turnover included: Projects going over budget […]
Security and compliance assessors have a lot of chaos to manage. Evidence is coming at you from every direction, teammates aren’t on the same page, files are missing, status is unclear, and you’re spending way too much time entering data into spreadsheets. All this, plus managing your client. If a client goes rogue or your […]
It’s 2020, the start of a brand-new year, all shiny with possibilities. You’ll accomplish great things for your company this year. But there’s a dragon lurking in the corner. Your annual compliance cycle is coming your way, and it’s going to be a beast of a project. Again. Your stomach tightens just thinking about it, […]
There’s nothing like a smooth, efficient, chaos-free client engagement. Unfortunately, there’s also rarely a smooth, efficient, chaos-free client engagement. For a successful compliance assessment, you have two teams with two different cultures that need to integrate as one. When you’re not on the same page, it generates friction that throws off your compliance assessment. Your […]
If you’ve been managing your compliance process for any length of time, you’re probably relying on spreadsheets to track compliance. At first, a spreadsheet made sense. You just needed to map your evidence and documents to your compliance requirements, note their owners and file locations, and mark their status. Easy as pie, right? Maybe at […]
It’s a new year. Time for that annual tradition of writing out those resolutions you’re determined to keep. This time, it’ll happen! I know some people who resolve not to make resolutions. It’s a convenient way not to fail — but for businesses, it’s a sure-fire way not to succeed. Your organization probably has some […]
In the early days of TCT, our world headquarters consisted of four guys holed up in a drafty room above a garage. We spent hours on end, bent over our keyboards and squinting at our monitors, fueled by caffeine and a vision. The mission: to build an automated, turnkey compliance management tool that could be […]
When I started Total Compliance Tracking, it was with the mission of helping assessment firms to become stronger businesses. If a software application doesn’t actually provide meaningful business benefits to your organization, then it isn’t worth your time. TCT Portal compliance software isn’t just a nice feature to add to your assessors’ toolbelts. The benefits […]
If you’ve lost faith in compliance management tools, you’re not the only one. Getting your arms wrapped around compliance automation software can be a challenge, and the packages can be pricey. But TCT Portal is the compliance automation software that was designed by experts who have lived and worked in the trenches of compliance for […]